Services
Call routing services on your 0845 number
On your 0800 numbers you can set an option which will allow you to divert calls to a series of phone numbers, that is, it will ring more than one phone at the same time, this is also known as ring group service.
This service seems to be perfect for sales calls or call centers, where you have numbers of representative available to take a call. This way they are able to take the calls in a timely manner, avoiding any annoyance at the customers end.
When the calls are diverted to a series of phone 0800 uk numbers, these calls are protected from any interruption by Voicemail on your mobile or Landline.
These call routing services can be combined with the following options as part of the free business services package:
1. Voicemail
2. Call Whisper
3. Auto Attendant
4. Fax to email
How to setup 0800 numbers
0800 numbers are utilized by businesses in the United Kingdom, allowing customers to call the company direct without incurring any charges for the phone call. Setting up an 0800 number for business use can greatly impact customer service. It allows for uniform calling regardless of the consumer’s region.
1. Search for a telecommunications provider that can register toll-free 0800 numbers. 0800 numbers are services made available through telecommunications and marketing companies.
2. Pick one of the 0800 numbers available for use through your chosen telecommunications service provider. Try to pick a number that can be used as an acronym or phrase that consumers can associate with their business.
3. Register the 0800 number you have selected by contacting the telecommunications provider or filling out an online order. This will vary based on your chosen service provider. Pay attention to any terms of service agreements that you are required to sign to make sure you’re fully aware of your terms of use.
4. Wait for confirmation that your 0800 number request has been processed and that your company’s landline can now receive calls. This process usually takes about 24 hours to fully complete. Once confirmation has been received, go ahead and use your toll-free telephone line in advertisements and other consumer notifications.
For more information on other non geographical numbers such as 0845 numbers and 0844 numbers please contact 08 Direct.